The role of deviant work behavior in activating organizational crises An analytical study of the opinions of a sample of employees in the College of Administration and Economics / University of Sulaimani

Abstract

The purpose of this research is to identify the role of the deviant work behaviour with its dimensions (deviant behaviour towards the organization and the deviant behaviour towards individuals) in activating the organizational crisis represented by (financial crisis, organization's reputation crisis and administrative crises). After reviewing a range of studies and literature, the theoretical concepts, study models and hypothesis were written based on deviant work behaviours and organizational crises. The questionnaire was used to collect the data and was distributed randomly to the (44) member in the faculty of administration and economics at the University of Sulaimani. Several tests were conducted before and after the distribution of questionnaire in order to verify their validity, reliability, structural honesty and to ascertain their validity in measuring the variables of the study such as the validity, reliability (cronbach's alpha), as well as apply normal distribution (normality), self-correlation and homogeneity test to ensure that the data is fits and suitable before analysing by using SPSS v21 program. In order to measure the strength of correlation and regression between study variables and their dimensions, multiple correlation analysis using (Pearson method) and simple regression method using input method was applied. The results showed that there was a positive and significant relationship and regression between the variables and their dimensions. The results showed a positive correlation and moral effect between the variables and their dimensions. Based on the results, a number of recommendations were delivered regarding the need to focus on the elements that contribute in the development and enhancement of the processes of reducing deviant behaviour in the college in order to avoid organizational crises and reduce their effects.